Fanny Crown - Do not by from www.fannycrown.com
I bought a prom dress for my daughter on www.fannycrown.com - a company seemingly situated in Paris. We made sure that we checked and rechecked the measurements on their sizing chart, and concluded that size 6 would be the correct size leaving 1-2 cm for deviation.
At the same time we read their terms and conditions which assured, that if the measurements deviated too much, they would be willing til cover cost for a local tailor up to 100% of the price.
Feeling confident, we finally bought the very pretty snug-fitting prom dress.
When receiving the dress it appeared that the dress dit not come from Paris, France - but Hong Kong - which did not matter to us, as long as the dress fitted as expected.
When trying on the dress - the bust size were 5 cm too small and the waist 3 cm too small - even though we have made sure, that we had 1-2 cm extra to give.
Bringing this deviation to the company's attention, they declined any responsability - they refused to exchange the dress for a bigger size nor would they reimburse any costs for a local tailor. - but they would be pleased to SELL a new dress!!!
I am now left with a dress too small - even to be fitted by a tailor for EUR 209,- plus postage - and a daughter all in tears.
Monetary Loss: $344.